Boost your rating across delivery platforms
Save your team time by outsourcing your review management and customer care
Why review management matters
Attract new customers
Stand out among the competition. Positive reviews not only enhance your online reputation but also build trust, and might be the difference between an order from your or the restaurant next door.
Get actionable insights
Know exactly what customers loved and loved a little less. With these insights, you’ll be able to identify areas for improvement, and tailor your offering to exceed customer expectations
Rank higher on delivery platforms
Grow your star rating and stand out among the competition. Feature higher on search results across delivery platforms to secure those takeaway orders!
Preserve your brand reputation
Prevent customer issues from escalating into damaging public reviews by addressing concerns promptly and fairly.
Seamless integration
A no-touch platform that integrates with major delivery platforms
Connect your Just Eat, Deliveroo, and Uber Eats to OpSpot and we’ll manage all your incoming reviews. With OpSpot, you can focus on running your business while we handle customer care.
Smart & personalised customer care
Cultivate customer loyalty through human interactions
Our team of dedicated customer care specialists goes beyond addressing reviews. We analyse each review, considering star ratings and detailed comments, to craft personalised responses. Together we will transform your online reviews from mere feedback into cornerstones of your brand's success.
Served up in 1,000+ leading QSR locations
Hungry for more
Why not give our free trial a go and see if OpSpot is right for you. Who knows, might be the next best pairing in F&B
FAQs
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OpSpot currently operates with UberEats, Deliveroo, Just Eat, Hunger Station, Grubhub and Doordash. We are constantly expanding our partnerships with delivery apps, so if you offer takeaway with a platform not listed just reach out!
If you're a delivery partner interested in working with OpSpot, please contact us here.
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Even if you don't have a lot of reviews, OpSpot can still be beneficial for your restaurant. By monitoring and responding to the reviews you do receive, you can show potential customers that you are attentive to their feedback and are committed to providing a great experience. Additionally, OpSpot can help you identify trends in your reviews, which can give you insights into areas where you can improve your service or food.
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Responding promptly, offering solutions, and using positive language can turn negative reviews into opportunities for improvement and customer satisfaction. But don’t worry - we’ll take care of all of the above!
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OpSpot offers a variety of pricing plans to suit the unique needs and budget of each business. Our team takes into account factors like number of sites, and your desired level of engagement. We're committed to providing you with the best possible value for your investment, so we're always open to discussing customised pricing plans that align with your specific goals.